Shipping policy
At checkout, the customer can choose between two delivery methods for their order provided by GLORY: collection at a GLORY store – free of charge, or shipping to the address.
If you choose to ship to your address, it is the User's responsibility to assume the risk of the products once they are delivered to the delivery address specified when placing the order. We accept no liability when an incorrect delivery address is provided or when you do not collect products from the specified delivery address.
Despite this, the risk of loss or damage to the products will only be your responsibility after delivery to the delivery address.
GLORY entrusts the delivery of its orders to an external transport service, sending the ordered product(s) on the days and times used by the logistics company, to the delivery address indicated by the customer.
The estimated time for delivery of orders varies between 1 to 2 working days for deliveries in mainland Portugal, 3 to 5 working days for deliveries to the Azores or Madeira Archipelagos and 3 to 7 working days in other European countries.
Delivery times may be delayed during periods of higher volume of orders, such as sales periods, Christmas, Black Friday, among others.
The costs applied to sending the order are the responsibility of the customer, and for each order this value is automatically calculated during the check-out process, based on the number of items, their weight and size and the destination address of the order. order.
GLORY is not responsible for any costs associated with possible customs clearance, which are the responsibility of the customer.
GLORY will inform the customer of the unavailability of the product(s) ordered, as well as refund the amount paid, within a maximum period of 15 (fifteen) days from becoming aware of the unavailability.
Delivery is considered to have been made with the signature on the delivery receipt at the agreed address.
If you choose to ship to your address, it is the User's responsibility to assume the risk of the products once they are delivered to the delivery address specified when placing the order. We accept no liability when an incorrect delivery address is provided or when you do not collect products from the specified delivery address.
Despite this, the risk of loss or damage to the products will only be your responsibility after delivery to the delivery address.
GLORY entrusts the delivery of its orders to an external transport service, sending the ordered product(s) on the days and times used by the logistics company, to the delivery address indicated by the customer.
The estimated time for delivery of orders varies between 1 to 2 working days for deliveries in mainland Portugal, 3 to 5 working days for deliveries to the Azores or Madeira Archipelagos and 3 to 7 working days in other European countries.
Delivery times may be delayed during periods of higher volume of orders, such as sales periods, Christmas, Black Friday, among others.
The costs applied to sending the order are the responsibility of the customer, and for each order this value is automatically calculated during the check-out process, based on the number of items, their weight and size and the destination address of the order. order.
GLORY is not responsible for any costs associated with possible customs clearance, which are the responsibility of the customer.
GLORY will inform the customer of the unavailability of the product(s) ordered, as well as refund the amount paid, within a maximum period of 15 (fifteen) days from becoming aware of the unavailability.
Delivery is considered to have been made with the signature on the delivery receipt at the agreed address.